The second-hand marketplace Users Express Displeasure Regarding Size Updates
Shoppers are voicing their frustration due to a modification that led to items being listed as the wrong size.
The second-hand shopping app has updated its sizing categories for female and kids' apparel failing to inform all shoppers about the modification.
Social Media Response
Many shoppers and sellers are posting online stating that platform listings now display an altered size classification compared to what was initially listed because of the remapping.
The platform stated the updated approach better aligns with other platforms.
The platform has recommended to check their listings and manually change the size when needed, causing user dissatisfaction.
Measurement Approach Changes
Previously, the measurements included numerical and alphabetical indicators, like S/8 or M/10.
The new system has a letter with a size spectrum for example S/UK 8-10.
In some cases, the size labels have been reassigned - for example a size L used to be a 12 but now shows as UK 16-18.
User Accounts
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Another user, based in Glasgow, explained products she uploaded with size 14 tags were appearing on the platform as measurements 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Manual Updates
A different user, located in England, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she explained.
Platform Context
The app has more than 100 million users, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change on the platform has faced criticism: previously, Vinted reversed a change to its shipping options following member complaints.
